FAQ (MyAccount & Newsletter)

MYACCOUNT e NEWSLETTER

 

HOW DO I CREATE AN ACCOUNT?

 You can create an account by filling out the registration form, which you can access by clicking on the “MyAccount” icon in the header of the site. 

You can only access the restricted area with a personal password created and known only to you. At the end of the registration process you will receive a confirmation e-mail.

 

I CANNOT LOG INTO MY ACCOUNT. WHAT SHOULD I DO ? 

When you register, antidoto.com recognizes the country in which you are located and automatically associates it to your account, which will be active only for that country’s version of the site. If My Account does not recognize your email address or password, verify that you are navigating the version of the site on which you registered the account. (check diana se hanno international account)
If you forgot your password, click on the “Forgot your password?” link on the Login page and follow the procedure to change it. 
For further assistance, contact us, we will be happy to assist you.

 

IS IT POSSIBLE TO MODIFY OR CANCEL MY ACCOUNT?

 You can modify your registration data at any time, after accessing the restricted area of your account. You can also ask that your account be cancelled by sending your request to our customer care.

 

I DO NOT RECEIVE YOUR NEWSLETTER. WHAT SHOULD I DO ? 

Try adding the “newsletter@anti-do-to.com” address to the safe senders list of your email account; this will prevent the anti-spam filter from blocking future newsletters. If this does not work, contact us.

 

HOW CAN I UNSUBSCRIBE FROM YOUR NEWSLETTER ? 

If you do not wish to receive our Newsletter anymore, you can unsubscribe at any moment by clicking on the Unsubscribe link at the bottom of every Newsletter. This will open a webpage where you can confirm that you want to unsubscribe. 

 

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